Data & Privacy

Pinay77 Privacy Policy — How We Protect Your Personal Data

Your personal information matters. This Privacy Policy explains exactly what data Pinay77 collects, why we collect it, how we use it, and the rights you hold as a Filipino player under Philippine law.

Effective: January 2025
Compliant with the Philippine Data Privacy Act of 2012
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Your Data, Your Rights — Always Protected at Pinay77

Quick Summary

What We Collect

Name, contact details, ID docs, payment info, and platform usage data.

Why We Collect It

To verify your identity, process transactions, and keep your account secure.

Who Sees It

Only authorised Pinay77 staff and essential service providers — never sold.

Your Rights

Access, correct, delete, or object to your data anytime under RA 10173.

How It's Secured

256-bit SSL, encrypted storage, and strict internal access controls.

Questions?

Email us anytime at support@pinay77.com.

Pinay77 takes your privacy seriously. This Privacy Policy describes how Pinay77 ("we", "us", or "our") collects, uses, stores, and protects the personal information of every player who registers and uses our online gaming platform at pinay77.com. It applies to all services offered under the Pinay77 brand, including our website, mobile browser experience, and any related communications.

This Privacy Policy is written in compliance with the Republic Act No. 10173, also known as the Philippine Data Privacy Act of 2012 (DPA), and its Implementing Rules and Regulations issued by the National Privacy Commission (NPC). By creating a Pinay77 account, you confirm that you have read and understood this policy.

1

Introduction

At Pinay77, we believe that your personal information belongs to you. Our job is to look after it properly — collecting only what we genuinely need, using it only for legitimate purposes, and keeping it safe at all times. This policy is not just a legal formality; it reflects how we actually handle your data day in, day out.

This Privacy Policy covers information collected when you visit pinay77.com, register an account, make deposits or withdrawals, use any Pinay77 game or feature, contact our customer support team, or interact with our platform in any other way. Please read it in full before you start playing on Pinay77.

This policy applies alongside our Terms and Conditions and Responsible Gaming guidelines. Together, they set out the full framework governing your use of Pinay77.

2

Who We Are

Pinay77 is an online gaming platform operating under a valid Philippine gaming licence. For the purposes of the Data Privacy Act of 2012, Pinay77 acts as the Personal Information Controller (PIC) in respect of the personal data you provide to us. This means we determine the purposes and means by which your personal data is processed.

Where we engage third-party service providers to assist with specific functions — such as payment processing or identity verification — those parties act as Personal Information Processors (PIPs) on our behalf and are bound by data processing agreements consistent with the DPA.

Our designated Data Protection Officer (DPO) can be reached at support@pinay77.com. Kabayan, do not hesitate to reach out if you have any questions about how your data is handled.

3

Data We Collect

Pinay77 collects the following categories of personal data:

Category Examples
Identity Data Full name, date of birth, nationality, government-issued ID type and number (e.g., PhilSys, UMID, driver's licence, passport)
Contact Data Email address, mobile phone number, residential address
Financial Data GCash number, Maya account, bank account details (BDO, BPI, UnionBank), card details (last 4 digits), transaction history
Verification Data Copies of government-issued ID, selfie photos for liveness checks, proof of address documents
Technical Data IP address, browser type and version, device identifiers, operating system, referral URL
Usage Data Games played, bets placed, session duration, bonus usage, login timestamps
Communications Data Support chat transcripts, emails sent to us, survey responses

Pinay77 does not collect full card numbers or CVV codes. Payment card data is processed directly through our PCI-DSS-compliant payment partners and is never stored on Pinay77 servers.

4

How We Collect Your Data

We collect your personal information through the following means:

  • Direct submission — when you fill in our registration form, submit verification documents, make a deposit or withdrawal, or contact our support team.
  • Automated technologies — cookies, log files, and tracking pixels that collect technical and usage data as you browse and play on the Pinay77 platform.
  • Third-party verification services — KYC (Know Your Customer) and AML (Anti-Money Laundering) screening providers may supply supplemental identity or risk data as required by Philippine regulations.
  • Payment providers — transaction status and reference data is received from GCash, Maya, GrabPay, and other payment partners to confirm your deposits and withdrawals.
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5

Why We Process Your Data

Pinay77 processes your personal information only for specific, legitimate purposes. We rely on the following legal bases under the Data Privacy Act of 2012:

  • Performance of a contract — to create and manage your account, process your bets, handle deposits and withdrawals, and provide you with the games and services you signed up for.
  • Legal obligation — to comply with Philippine gaming regulations, Anti-Money Laundering Act (AMLA) requirements, age verification obligations, and reporting requirements from our gaming regulator and the National Privacy Commission.
  • Legitimate interests — to detect and prevent fraud, ensure platform security, improve the Pinay77 experience through analytics, and conduct responsible gaming monitoring.
  • Consent — to send you promotional communications, personalised game recommendations, and marketing messages where you have opted in. You can withdraw this consent at any time by contacting us at support@pinay77.com.

We will never use your personal data for any purpose that is incompatible with the reasons listed above, and we will not process more data than is necessary for those purposes.

6

Sharing Your Data

Pinay77 does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share your information only in the following limited circumstances:

  • Payment processors — GCash, Maya, GrabPay, Coins.ph, InstaPay/PESONet, BDO, BPI, UnionBank, and Visa/Mastercard networks, solely to process your financial transactions.
  • KYC / identity verification providers — to confirm your age, identity, and compliance with AML regulations as required by our gaming licence.
  • Technology service providers — hosting, cloud infrastructure, cybersecurity, and analytics partners who process data strictly on our instruction under binding data processing agreements.
  • Regulatory and law enforcement authorities — where disclosure is required by Philippine law, court order, or our gaming regulator. We will notify you where legally permitted to do so.
  • Responsible gaming support organisations — anonymised or pseudonymised data may be shared with approved responsible gaming bodies where required by regulation.

All third parties who process data on our behalf are required to maintain confidentiality and comply with the Data Privacy Act of 2012 as a condition of their engagement with Pinay77.

7

Data Retention

Pinay77 keeps your personal data only for as long as it is necessary for the purposes described in this policy, or as required by Philippine law. Specifically:

  • Account data and transaction records are retained for a minimum of five (5) years from the date of your last transaction or account closure, as required under the Anti-Money Laundering Act.
  • Identity verification documents are retained for the same five-year period and securely destroyed thereafter.
  • Customer support communications are retained for two (2) years from the date of your last interaction.
  • Technical and usage logs are retained for up to twelve (12) months for security monitoring and platform improvement purposes.
  • Marketing preferences and consent records are retained for as long as your account is active, or until you withdraw your consent.

When personal data is no longer needed and the retention period has expired, we securely delete or anonymise it so that it can no longer be linked back to you.

8

How We Keep Your Data Safe

Protecting your personal data is a core responsibility at Pinay77. We implement technical, organisational, and physical safeguards to prevent unauthorised access, loss, alteration, or disclosure of your information.

256-bit SSL Encryption

All data transmitted between your device and our servers is protected by bank-grade SSL/TLS encryption.

Encrypted Data Storage

Sensitive data at rest is encrypted using industry-standard AES-256 algorithms on secure, access-controlled servers.

Access Controls

Access to personal data is granted only to staff who need it to do their job, under strict role-based permissions and regular auditing.

Breach Response Plan

In the event of a data breach, we follow a documented incident response plan and will notify affected players and the NPC as required by law.

Two-Factor Authentication

We offer 2FA on your Pinay77 account to add an extra barrier against unauthorised access. We strongly encourage all players to enable it.

Continuous Monitoring

Our security team monitors platform activity around the clock to detect and respond to suspicious behaviour in real time.

While we take every reasonable precaution, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your Pinay77 account and to enable two-factor authentication.

9

Cookies & Tracking Technologies

Pinay77 uses cookies and similar tracking technologies on our platform. A cookie is a small text file stored on your device that helps us recognise you, remember your preferences, and understand how you use our site.

We use the following types of cookies:

  • Essential cookies — required for the platform to function correctly. They maintain your login session and ensure transactions are processed safely. These cannot be disabled.
  • Performance cookies — collect anonymised data about how players use Pinay77 (pages visited, time on site, errors encountered) to help us improve the platform.
  • Functional cookies — remember your preferences, such as language settings or game lobby layout, to personalise your experience.
  • Analytics cookies — help us understand aggregate player behaviour patterns through privacy-compliant analytics tools.

You can manage non-essential cookies through your browser settings. Note that disabling certain cookies may affect the functionality of the Pinay77 platform. Your continued use of our platform after being informed of our cookie use constitutes your consent to the use of those cookies.

10

Your Rights Under the Data Privacy Act

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal information held by Pinay77:

Right to Access

Request a copy of the personal data we hold about you and information on how it is processed.

Right to Rectification

Ask us to correct inaccurate or incomplete personal data in your records.

Right to Erasure

Request deletion of your personal data where it is no longer necessary for its original purpose.

Right to Object

Object to the processing of your data for direct marketing or where we rely on legitimate interests.

Right to Block

Suspend the processing of your data pending resolution of a complaint or correction request.

Right to Portability

Receive your data in a structured, commonly used format for transfer to another service.

To exercise any of these rights, please contact our Data Protection Officer at support@pinay77.com. We will respond to your request within the timeframes required by the DPA — generally within thirty (30) calendar days.

Some rights are subject to limitations — for example, we cannot delete data we are legally required to retain under the Anti-Money Laundering Act. We will explain any such limitation clearly when responding to your request.

11

Children's Privacy

Pinay77 is strictly an adult platform. We do not knowingly collect personal information from any person under the age of 18. Our registration process includes mandatory age verification, and we perform additional identity checks where there is any reason to doubt a player's age.

If Pinay77 discovers that personal data has been collected from a minor, we will immediately close the associated account, delete the data, and — where required — report the matter to appropriate authorities. If you believe that a minor has registered on our platform, please notify us at once at support@pinay77.com.

12

Cross-Border Data Transfers

Some of our service providers — including cloud infrastructure and cybersecurity partners — may be based outside the Philippines. When your personal data is transferred internationally, Pinay77 ensures that appropriate safeguards are in place as required by the Data Privacy Act of 2012 and the NPC's circulars on cross-border data transfers.

These safeguards include contractual clauses requiring the recipient to protect your data to at least the same standard as the DPA, or transfer to jurisdictions with equivalent data protection legislation. Pinay77 will not transfer your data to any country or organisation that cannot provide adequate protection.

13

Changes to This Privacy Policy

Pinay77 may update this Privacy Policy from time to time to reflect changes in our data practices, new regulatory requirements, or improvements to our platform. When material changes are made, we will notify registered players via email and display a prominent notice on the Pinay77 website.

The "Effective" date at the top of this policy will always indicate when it was last updated. We recommend reviewing this page periodically. Your continued use of the Pinay77 platform after a policy update is published constitutes your acknowledgement of the revised terms.

14

Contact Us & Data Protection Officer

If you have any questions, concerns, or requests relating to this Privacy Policy or the way Pinay77 handles your personal data, please contact our Data Protection Officer. We are committed to resolving privacy concerns promptly and transparently.

Email Our DPO

support@pinay77.com

Response within 30 calendar days as required by the DPA.

Live Chat Support

Available 24/7 through your Pinay77 account dashboard for general support queries.

If you are not satisfied with how we handle your request, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.


Play with Confidence

Your Privacy Is Protected — Now Enjoy the Games

Now that you know exactly how Pinay77 protects your personal data, it's time to play. Join over 500,000 Filipino players on the platform that takes your privacy, your security, and your fun seriously. Tara na, kabayan!

18+ only. Licensed & regulated. Data protected under RA 10173. Terms & Conditions